The prime objective of Global Niche Tech is to provide complete satisfaction to our clients irrespective of the products or services they attain from us.
We give assurance to provide desired revisions according to the package selected by our client. Clients will not be asked for any additional fee if they looking for revisions as per their selected package. It is clearly defined at the time of order confirmation that no major change or revision will be accepted in design and concept of the project. If client requires revisions on numerous options that it will be charged separately. Here are some of the proposed tentative revision submission time which may vary from project to project:
Usually we work in close coordination with client and try to resolve every issue through revisions. However there might arise some situation when things cannot get settled so customers go for refund or cancellation of their order. Details of refund pertaining to various services offered by our company are mentioned below:
- Complete refund of 100% is applicable only if there is any sort of negligence on our part
- While for customized order refund will be based on following proceedings.
- 60% refund if requirements have not been completed as required
- 50% refund in case order is assigned to in-house worker
- 20% refund in case order is assigned to outside resource
- No refund if none of the above condition complies